Support
We're here to help when you need assistance with Printerhive. Our goal is to resolve your questions and any issues as quickly as possible.
How We Can Support You
Discord Server
Join our active community on Discord where you can share experiences with other users, get quick tips, and follow the latest updates. We regularly respond to your questions and provide support here.
Email Support
For more detailed inquiries, contact us at [email protected]. We strive to respond to all emails within 24 hours on business days.
Live Chat
For users with a paid plan, we offer live chat support directly in the application. Get immediate help within minutes.
Which Channel to Choose?
- General questions and sharing experiences: Discord server
- Specific issues with your account: Email support
- Urgent problems (paid plans): Live chat
Before Contacting Us
Checking your Raspberry Pi and printer connections often resolves common connection issues. Make sure that:
- Your Raspberry Pi is powered on and connected to the internet
- Your printer is turned on and accessible from the local network
- You have restarted the system if an unexpected error occurred
We're happy to help with any issue – we're here for you to make your experience with Printerhive the best it can be.