Cookies Policy

Effective date: April 1, 2025

1. Introduction

1.1 About This Policy

This Cookie Policy (hereinafter referred to as "Policy") explains how DigitalHorizonsAI s.r.o., with its registered office at Zámostní 1155/27, Slezská Ostrava, 710 00 Ostrava 10, Czech Republic, ID No.: 22206841, VAT ID: CZ22206841 (hereinafter referred to as "we," "us," "our," or "Provider") uses cookies and similar technologies when providing the PrinterHive service and associated websites (hereinafter referred to as "Service").

1.2 What Are Cookies

Cookies are small text files that are stored in your browser or device when you visit websites. Cookies help us ensure the proper functioning of our website and service, improve user experience, and analyze how our Service is used.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are critical to the proper functioning of our Service. They enable basic functions such as security, login, saving your preferences, and managing access to secure areas. These cookies cannot be turned off, as our Service would not function properly without them.

Specific examples:

  • Authentication cookies to maintain your session when logged in
  • Cookies for storing basic user interface settings
  • Cookies for security and fraud detection

Retention period: Session to 1 year, depending on the specific purpose

2.2 Analytical Cookies

We use these to track and analyze the use of our Service to improve its functionality and design. They help us understand how users interact with our pages, which pages they visit, how long they spend on them, and identify any issues.

Specific examples:

  • PostHog for tracking visitor traffic and user behavior
  • Heatmaps and tools for tracking user behavior
  • Cookies for measuring performance and service availability

Retention period: Typically 1-2 years

2.3 Functional Cookies

These cookies enable enhanced features and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Specific examples:

  • Cookies for saving user interface preferences
  • Cookies for remembering 3D printer settings
  • Cookies for personalizing the user environment

Retention period: Typically 1 year

2.4 Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other websites.

Specific examples:

  • Cookies for remarketing campaigns
  • Cookies for tracking conversions from advertising campaigns
  • Cookies for personalizing advertisements

Retention period: Typically 1-2 years

3. Third-Party Cookies

3.1 Analytics Service Providers

We use third-party services like PostHog, which store cookies in your browser to collect information about how you use our sites.

3.2 Payment Service Providers

Payment service providers we use for processing payments may also store cookies for fraud prevention and transaction processing.

3.3 Cloud Service Providers

Our cloud services and storage providers may store cookies for security purposes, performance optimization, and authentication.

4. Managing Cookies

4.1 Cookie Settings on Our Site

When you first visit our site, you will be offered the option to select which types of cookies you wish to allow. Essential cookies cannot be rejected, as they are necessary for the functioning of our site.

4.2 Changing Your Preferences

You can change your preferences at any time through our Cookie Center available on our site.

4.3 Managing Cookies in Your Browser

Most web browsers allow you to control cookies through preference settings. You can usually:

  • View cookies stored in your browser
  • Block cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Delete all cookies when closing the browser
  • Use private browsing mode

Please note that blocking certain cookies may affect the functionality of our site and services.

5. Impact of Rejecting Cookies

5.1 Essential Cookies

These cookies cannot be rejected because our service cannot function properly without them.

5.2 Other Types of Cookies

Rejecting analytical, functional, or marketing cookies does not affect the basic functionality of the PrinterHive service but may limit personalization, usage analysis, and targeted advertising.

6. Cookie Retention Period

6.1 Session Cookies

Session cookies are temporary cookies that exist only during your visit to our site and are removed when you close your browser.

6.2 Persistent Cookies

Persistent cookies remain stored in your browser for a specified period or until you manually remove them. The retention period varies depending on the specific cookie and its purpose, as indicated in Section 2.

7. Use of Similar Technologies

7.1 Web Beacons

We also use "web beacons" technology (also known as "clear gifs" or "pixel tags"), which are small graphic files that allow us to track user activity and provide personalized content.

7.2 Local Storage

We use HTML5 local storage, which allows storing larger amounts of data in the user's browser. Similar to cookies, it helps improve user experience but provides more options for data storage.

7.3 Fingerprinting

We may use device fingerprinting techniques to identify devices based on their specific characteristics for security and fraud prevention purposes.

8. Changes to the Cookie Policy

8.1 Policy Updates

We reserve the right to update this Cookie Policy at any time. We will publish the updated version on our website and indicate the date of the update.

8.2 Notification of Changes

We will inform you about significant changes via email or by notification on our site.

9. Contact Information

9.1 Contact Details

If you have any questions regarding the use of cookies or this Policy, please contact us:

  • By email at [email protected]
  • By mail at: DigitalHorizonsAI s.r.o., Zámostní 1155/27, Slezská Ostrava, 710 00 Ostrava 10, Czech Republic

10. Relationship to Other Documents

10.1 Relationship to the Privacy Policy

This Cookie Policy is part of our Privacy Policy. For more information about how we process personal data, please read our Privacy Policy.

10.2 Relationship to the Terms of Service

By using our services, you agree to our Terms of Service as well as this Cookie Policy.